Contents
GDPR Privacy Notice
GDPR Compliance Statement
Last Updated: July 13, 2025
This GDPR Compliance Statement outlines how BestAntalyaHotels.com complies with the General Data Protection Regulation (EU 2016/679) (“GDPR”) when collecting and processing personal data of individuals located in the European Economic Area (EEA).
A. Who We Are
BestAntalyaHotels.com is an online platform that offers hotel bookings, VIP airport transfers, guided tours, and car rental services in Antalya, Turkey. We are committed to providing seamless and secure travel experiences to both domestic and international travelers. In doing so, we prioritize your privacy and take data protection seriously. For further information visit About Us page
B. What Personal Data We Collect
To provide and improve our services, we may collect and process the following categories of personal data:
Full Name
Email Address
Phone Number
Location Data (to optimize services like transfers or pickups)
IP Address (for security, fraud prevention, and analytics)
Cookies and Usage Data (to monitor website performance and user interaction)
Payment Information (only for online payments and reservations)
Note: We do not collect identity documents such as passports or national IDs, unless specifically requested by the hotel during the check-in process. In such cases, this data is handled directly by the hotel in compliance with local regulations.
C. Why We Collect Your Data
Your personal data is collected and processed for the following legitimate purposes:
To complete and manage your bookings, including hotels, car rentals, tours, and transfers.
To communicate with you regarding your reservations, updates, or support requests.
To analyze user behavior and improve our website performance and user experience.
To process payments securely via our trusted payment gateways.
To prevent fraudulent activity and ensure platform security and reliability.
We always aim to process the minimum amount of data necessary for these purposes.
D. Do We Share Your Data
No, we do not sell or share your personal data with third parties for marketing or advertising purposes.
However, we may share necessary data with relevant service providers (such as hotels or transfer companies) only when required to complete your reservation, and always in full compliance with GDPR and local data protection laws.
All partners are required to handle your data securely and lawfully.
E. Cookies
We use cookies and similar tracking technologies to:
Enhance the functionality and responsiveness of our website
Understand how users interact with our content
Measure and analyze web traffic through tools like Google Analytics
You can manage or disable cookies at any time by adjusting your browser settings. However, disabling cookies may affect certain features of the website. For further information visit Cookies page.
F. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you are entitled to the following rights under the General Data Protection Regulation (GDPR):
Right of Access – You can request access to the personal data we hold about you.
Right to Rectification – You can ask us to correct inaccurate or incomplete data.
Right to Erasure – You have the right to request deletion of your personal data (“right to be forgotten”).
Right to Restriction – You may request us to limit processing under certain conditions.
Right to Data Portability – You can receive your data in a commonly used format and transfer it to another controller.
Right to Object – You can object to certain types of data processing, such as direct marketing.
Right to Lodge a Complaint – You may file a complaint with a supervisory authority if you believe your data is being misused.
If you would like to exercise any of these rights, please contact us via the contact form or support email provided on our website.
G. Where Your Data is Stored
Your personal data is securely stored on our high security servers located primarily within the European Union. We implement industry-standard security measures (including encryption and access controls) to protect your data against unauthorized access, misuse, or disclosure.
H. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations (such as accounting or regulatory requirements). After this period, your data is securely deleted or anonymized.
I. Contact Us
If you have any questions, concerns, or requests related to this GDPR Compliance Statement or the way we handle your personal data, please feel free to contact us through any of the following channels:
📧 Email: support@bestantalyahotels.com
📱 WhatsApp (24/7 Support): +90 537 998 0951
🌐 Website Contact Form located at the bottom of the web site if not check bestantalyahotels.com
We aim to respond to all GDPR-related inquiries within 30 days as required by the regulation. If your request is complex or requires additional time, we will inform you of the delay and provide updates throughout the process.